Performance degradation affecting Zambia Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Aug 09, 2025 - 03:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2025 - 02:27 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Aug 08, 2025 - 23:51 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).