Performance degradation affecting Rwanda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 06, 2026 - 04:19 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 06, 2026 - 02:24 UTC

Identified

We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.
Posted Feb 05, 2026 - 22:33 UTC
This incident affected: Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout).