Performance degradation affecting Lesotho M-Pesa services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted May 21, 2025 - 12:00 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 21, 2025 - 10:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2025 - 10:05 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted May 21, 2025 - 08:31 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).