Performance degradation affecting Tanzania Halotel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Dec 14, 2025 - 19:31 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 14, 2025 - 18:26 UTC

Investigating

We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Posted Dec 14, 2025 - 17:05 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).