Performance degradation affecting Malawi Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Apr 14, 2026 - 12:04 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 14, 2026 - 09:54 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Apr 14, 2026 - 07:45 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).