Performance degradation affecting Tanzania Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 12, 2025 - 02:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2025 - 00:24 UTC

Identified

We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Posted May 11, 2025 - 22:45 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).