Performance degradation affecting Cameroon Intouch services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 01, 2025 - 19:38 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 01, 2025 - 18:30 UTC

Identified

We have identified instability in Cameroon Intouch services. We have escalated this to the MMO for resolution.
Posted Jun 01, 2025 - 17:47 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout, Orange :: Web Deposit, Orange :: Payout).