Performance degradation affecting Tanzania Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 09, 2026 - 19:54 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 09, 2026 - 19:21 UTC

Identified

We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Posted Sep 09, 2026 - 18:20 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).