Performance degradation affecting Mozambique Movitel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 13, 2025 - 08:42 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 13, 2025 - 08:10 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Mozambique Movitel services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 13, 2025 - 00:14 UTC

Identified

We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
Posted May 12, 2025 - 03:47 UTC
This incident affected: Mozambique MMO services (Movitel :: Web Deposit, Movitel :: Payout).
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