Performance degradation affecting Zambia Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 27, 2026 - 17:50 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 27, 2026 - 15:15 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 27, 2026 - 10:22 UTC

Investigating

We are experiencing an outage of the Zambia Airtel services. We are investigating the issue.
Posted Jan 27, 2026 - 09:44 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).