Performance degradation affecting Cameroon Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 29, 2025 - 09:13 UTC

Monitoring

A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 29, 2025 - 08:30 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 29, 2025 - 07:02 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 28, 2025 - 22:03 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 28, 2025 - 16:02 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Dec 28, 2025 - 09:39 UTC

Investigating

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Dec 27, 2025 - 20:47 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).