Performance degradation affecting Tanzania Yas services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 01, 2026 - 00:25 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 31, 2026 - 23:06 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 31, 2026 - 16:10 UTC

Identified

We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
Posted Jan 31, 2026 - 14:00 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 31, 2026 - 13:46 UTC

Investigating

We are experiencing an outage in the Tanzania Yas services. We are investigating the issue.
Posted Jan 31, 2026 - 12:22 UTC
This incident affected: Tanzania MMO services (Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout).