Performance degradation affecting Cameroon Orange Intouch services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Aug 30, 2025 - 15:59 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 30, 2025 - 15:08 UTC

Update

This is a quick update to inform you that we are experiencing instabilities in our Cameroon Orange Intouch deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 30, 2025 - 14:32 UTC

Update

This is a quick update to inform you that we are experiencing degraded performance in our Cameroon Orange Intouch deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 30, 2025 - 14:08 UTC

Update

This is a quick update to inform you that we are experiencing outage in our Cameroon Orange Intouch deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 30, 2025 - 13:11 UTC

Update

This is a quick update to inform you that we are experiencing partial outage in our Cameroon Orange Intouch deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 30, 2025 - 11:25 UTC

Update

This is a quick update to inform you that we are experiencing instability in our Cameroon Orange + Intouch deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 30, 2025 - 10:41 UTC

Update

This is a quick update to inform you that we are experiencing partial outage in our Cameroon Orange Intouch deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 30, 2025 - 10:27 UTC

Identified

We have identified instability in Cameroon Orange Intouch services. We have escalated this to the MMO for resolution.
Posted Aug 30, 2025 - 10:15 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 30, 2025 - 09:59 UTC

Identified

We have identified instability in Cameroon Orange Intouch services. We have escalated this to the MMO for resolution.
Posted Aug 30, 2025 - 09:55 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).