Performance degradation affecting Zambia MTN services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jul 29, 2025 - 11:59 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 29, 2025 - 10:18 UTC

Identified

We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.
Posted Jul 29, 2025 - 09:01 UTC

Investigating

We are experiencing degraded performance in the Zambia MTN services. We are investigating the issue.
Posted Jul 29, 2025 - 07:15 UTC
This incident affected: Zambia MMO services (MTN :: Web Deposit, MTN :: Payout).