Performance degradation affecting Uganda Airtel MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 18, 2025 - 03:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2025 - 01:32 UTC

Identified

We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Posted Jun 17, 2025 - 22:08 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).