Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 20, 2025 - 08:40 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 20, 2025 - 07:54 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Tanzania Vodacom deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 20, 2025 - 07:30 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted May 20, 2025 - 07:11 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).
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