Performance degradation affecting Nigeria PalmPay services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 15, 2025 - 03:20 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 15, 2025 - 02:19 UTC

Identified

We have identified instability in Nigeria PalmPay services. We have escalated this to the MMO for resolution.
Posted Sep 14, 2025 - 23:07 UTC
This incident affected: Nigeria MMO services (PalmPay :: Web Deposit, PalmPay :: Payout).