Performance degradation affecting Uganda MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 04, 2025 - 04:04 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 04, 2025 - 01:24 UTC

Investigating

We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Posted Jul 04, 2025 - 00:00 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).