Performance degradation affecting Tanzania Halotel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 28, 2026 - 12:49 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 28, 2026 - 12:17 UTC

Investigating

We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Posted Apr 28, 2026 - 11:57 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).