Performance degradation affecting payment reconciliation

Incident Report for PawaPay

Resolved

We are informing you that our systems are up and running again and all services are fully operational. We apologize for the inconvenience caused.
Posted Apr 27, 2026 - 22:44 UTC

Identified

Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Posted Apr 27, 2026 - 20:05 UTC
This incident affected: PawaPay platform (Payment reconciliation).
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