Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Jan 31, 2026 - 16:07 UTC

Monitoring

A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 31, 2026 - 15:12 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jan 31, 2026 - 14:29 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit).