Performance degradation affecting Uganda MTN services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 22, 2026 - 15:16 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 22, 2026 - 14:50 UTC

Investigating

We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Posted Mar 22, 2026 - 13:32 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).