Performance degradation affecting Lesotho M-Pesa MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 16, 2025 - 19:42 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 16, 2025 - 17:50 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 16, 2025 - 15:54 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted Apr 16, 2025 - 15:42 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).