The incident has been resolved. We apologise for the inconvenience.
Posted May 28, 2025 - 04:21 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 27, 2025 - 18:45 UTC
Update
We are still experiencing an outage in our Orange CIV payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted May 25, 2025 - 08:43 UTC
Update
We are still experiencing an outage in our Orange CIV payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted May 24, 2025 - 08:05 UTC
Update
We are still experiencing an outage in our Orange CIV payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted May 23, 2025 - 07:39 UTC
Update
We are still experiencing an outage in our Orange CIV payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted May 22, 2025 - 09:06 UTC
Identified
We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.
Posted May 21, 2025 - 21:04 UTC
This incident affected: CIV MMO services (Orange :: Web Deposit, Orange :: Payout).