The incident has been resolved. We apologise for the inconvenience.
Posted Mar 22, 2026 - 03:15 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 22, 2026 - 03:06 UTC
Update
This is a quick update to inform you that we are now experiencing outage in our Vodacom DRC deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Mar 21, 2026 - 23:13 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our Vodacom DRC deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Mar 21, 2026 - 12:40 UTC
Identified
We are experiencing a drop in deposit success rates for Vodacom DRC. Users may notice delays or fail to receive the PIN prompt on their mobile devices when attempting to complete a transaction. We are in communication with the MMO to identify the root cause and restore full service as quickly as possible. Updates will be shared once there has been any progress made.
Posted Mar 16, 2026 - 08:25 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).