Performance degradation affecting Malawi MMO services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 05, 2026 - 02:40 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 05, 2026 - 02:13 UTC

Identified

We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Posted Oct 05, 2026 - 01:05 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 04, 2026 - 23:54 UTC

Investigating

We are experiencing an outage of the Malawi TNM services. We are investigating the issue.
Posted Oct 04, 2026 - 21:59 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).