The incident has been resolved. We apologise for the inconvenience.
Posted Jan 26, 2026 - 09:36 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 26, 2026 - 08:24 UTC
Update
We are still experiencing an outage in our Airtel DRC payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jan 26, 2026 - 07:16 UTC
Identified
This is a quick update to inform you that we are still experiencing an outage in our Airtel DRC payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jan 25, 2026 - 04:14 UTC
Investigating
We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Posted Jan 25, 2026 - 00:27 UTC
Identified
We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted Jan 24, 2026 - 22:15 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).