Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 01, 2025 - 14:48 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 01, 2025 - 11:01 UTC

Update

We are still experiencing an outage in our Tanzania Vodacom deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Aug 01, 2025 - 08:35 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Tanzania Vodacom deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 01, 2025 - 08:22 UTC

Identified

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Posted Aug 01, 2025 - 07:46 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).