Performance degradation affecting Ghana Telecel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 13, 2025 - 22:59 UTC

Monitoring

A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 13, 2025 - 19:41 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jun 13, 2025 - 13:24 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).