The incident has been resolved. We apologise for the inconvenience.
Posted Jul 02, 2026 - 21:18 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 02, 2026 - 19:55 UTC
Update
This is a quick update to inform you that we are again experiencing instabilities in our Zambia Zamtel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jul 02, 2026 - 13:51 UTC
Identified
This is a quick update to inform you that we are again experiencing an outage in our Zambia Zamtel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jul 02, 2026 - 07:48 UTC
Monitoring
A fix has been deployed by Zambia Zamtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 02, 2026 - 07:30 UTC
Update
We are still experiencing an outage in our Zambia Zamtel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jul 02, 2026 - 03:01 UTC
Update
This is a quick update to inform you that we are still experiencing a service disruption in our Zamtel Zambia deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jul 01, 2026 - 15:07 UTC
Update
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Posted Jul 01, 2026 - 13:17 UTC
Update
We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Posted Jul 01, 2026 - 13:05 UTC
Identified
This is a quick update to inform you that we are still experiencing degraded performance in our Zambia Zamtel payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jul 01, 2026 - 08:18 UTC
Update
We are experiencing degradation of the Zambia Zamtel services. We are investigating the issue.
Posted Jun 30, 2026 - 23:19 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 30, 2026 - 23:15 UTC
Investigating
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Posted Jun 30, 2026 - 21:19 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 30, 2026 - 21:13 UTC
Investigating
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.