Performance degradation affecting Malawi Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 27, 2026 - 20:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 27, 2026 - 17:38 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Apr 27, 2026 - 17:01 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).