Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 19, 2026 - 00:08 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 18, 2026 - 23:20 UTC

Update

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Sep 18, 2026 - 21:13 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Sep 18, 2026 - 21:11 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).