Performance degradation affecting Ghana MTN services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 05, 2025 - 03:31 UTC

Monitoring

A fix has been deployed by Ghana MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 05, 2025 - 00:41 UTC

Identified

We have identified instability in Ghana MTN services. We have escalated this to the MMO for resolution.
Posted Jun 05, 2025 - 00:03 UTC
This incident affected: Ghana MMO services (MTN :: Web Deposit, MTN :: Payout).