Performance degradation affecting Zambia Zamtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 19, 2025 - 20:24 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 19, 2025 - 18:20 UTC

Investigating

We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Posted Dec 19, 2025 - 17:33 UTC
This incident affected: Zambia MMO services (Zamtel :: Web Deposit, Zamtel :: Payout, Zamtel :: USSD Deposit).