Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 13, 2026 - 08:45 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 13, 2026 - 06:18 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Ghana Telecel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 13, 2026 - 02:34 UTC

Investigating

We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
Posted Oct 12, 2026 - 19:01 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).
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