Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 17, 2026 - 17:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2026 - 13:01 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Sep 17, 2026 - 10:43 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: USSD deposit, Telecel :: Payout).