The incident has been resolved. We apologise for the inconvenience.
Posted Apr 14, 2026 - 03:11 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 14, 2026 - 02:15 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our Uganda MTN deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Apr 13, 2026 - 23:32 UTC
Identified
We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Posted Apr 13, 2026 - 22:02 UTC
Investigating
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Posted Apr 13, 2026 - 21:49 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).