Performance degradation affecting Kenya Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 16, 2025 - 16:21 UTC

Monitoring

A fix has been deployed by Kenya Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 16, 2025 - 15:34 UTC

Identified

We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Posted Jun 16, 2025 - 13:00 UTC
This incident affected: Kenya MMO services (Airtel :: Payout).