The incident has been resolved. We apologise for the inconvenience.
Posted Oct 02, 2026 - 14:14 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 02, 2026 - 10:02 UTC
Update
This is a quick update to inform you that we are still experiencing a degraded performance in our Vodacom DRC deposit payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 02, 2026 - 06:07 UTC
Identified
This is a quick update to inform you that we are still experiencing degraded performance in our DRC Vodacom deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 01, 2026 - 14:14 UTC
Investigating
We are experiencing degraded performance in the DRC Vodacom services. We are investigating the issue.
Posted Oct 01, 2026 - 09:05 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).