Performance degradation affecting Tanzania Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 08, 2025 - 18:45 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 08, 2025 - 16:32 UTC

Identified

We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Posted Nov 08, 2025 - 12:56 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).