Performance degradation affecting DRC Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 16, 2026 - 03:31 UTC

Monitoring

A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 16, 2026 - 02:13 UTC

Investigating

We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.
Posted Apr 16, 2026 - 01:05 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).