Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 14, 2026 - 03:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 14, 2026 - 01:46 UTC

Identified

We have identified instability in Uganda Airtel services. We have escalated this to Airtel for resolution.
Posted Mar 14, 2026 - 00:50 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).