Performance degradation affecting DRC Vodacom services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 21, 2025 - 09:54 UTC

Monitoring

A fix has been deployed by DRC Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 21, 2025 - 08:14 UTC

Identified

We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
Posted Jun 20, 2025 - 22:39 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).