Performance degradation affecting Tanzania Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 11, 2025 - 14:54 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 11, 2025 - 13:37 UTC

Update

This is a quick update to inform you that we are experiencing a service disruption in our Tanzania Airtel deposit and payout gateways. We'll provide an update as soon as possible.
Posted May 11, 2025 - 04:36 UTC

Update

This is a quick update to inform you that we are experiencing a service disruption in our Tanzania Airtel deposit and payout gateways. We'll provide an update as soon as possible.
Posted May 10, 2025 - 19:03 UTC

Update

This is a quick update to inform you that we are experiencing a service disruption in our Tanzania Airtel deposit and payout gateways. We'll provide an update as soon as possible.
Posted May 10, 2025 - 14:51 UTC

Update

This is a quick update to inform you that we are experiencing a service disruption in our Tanzania Airtel deposit and payout gateways. We'll provide an update as soon as possible.
Posted May 10, 2025 - 13:52 UTC

Update

This is a quick update to inform you that we are experiencing a service disruption in our Tanzania Airtel deposit and payout gateways. We'll provide an update as soon as possible.
Posted May 10, 2025 - 05:54 UTC

Update

This is a quick update to inform you that we are experiencing a service disruption in our Tanzania Airtel deposit and payout gateways. We'll provide an update as soon as possible.
Posted May 10, 2025 - 04:51 UTC

Identified

This is a quick update to inform you that we are experiencing an outage in our Tanzania Airtel deposit gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 10, 2025 - 04:27 UTC

Investigating

We are experiencing an outage of the Tanzania Airtel services. We are investigating the issue.
Posted May 10, 2025 - 03:36 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).