Performance degradation affecting Uganda MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 23, 2026 - 02:27 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 23, 2026 - 01:10 UTC

Investigating

We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
Posted Apr 22, 2026 - 22:16 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).