The incident has been resolved. We apologise for the inconvenience.
Posted Oct 12, 2026 - 00:58 UTC
Update
A fix has been deployed by Ghana Telecel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 11, 2026 - 23:51 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in these gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 11, 2026 - 16:46 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 11, 2026 - 15:56 UTC
Identified
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Oct 11, 2026 - 14:19 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).