Performance degradation affecting Rwanda MTN services
Incident Report for pawaPay
Resolved
The incident has been resolved. We apologise for the inconvenience.
Posted Oct 11, 2024 - 19:39 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 11, 2024 - 19:09 UTC
Identified
This is a quick update to inform you that we are experiencing service disruption in our Rwanda MTN deposit and payout gateways, but are closely following up on it with the mobile network operator. We'll provide an update as soon as possible.
Posted Oct 11, 2024 - 15:48 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 11, 2024 - 14:51 UTC
Identified
We have identified instability in Rwanda MTN services. We have escalated this to the MNO for resolution.
Posted Oct 11, 2024 - 14:05 UTC
This incident affected: Rwanda MNO services (MTN :: Web Deposit, MTN :: Payout).
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