Performance degradation affecting Intouch Cameroon MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Jun 23, 2025 - 11:00 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Jun 23, 2025 - 09:51 UTC

Update

This is a quick update to inform you that we are still experiencing instability in Intouch Cameroon MTN services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Jun 23, 2025 - 03:39 UTC

Identified

We have identified instability in Intouch Cameroon MTN services. We have escalated this to the MMO for resolution.

Posted Jun 22, 2025 - 20:08 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).