Performance degradation affecting Malawi Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 09, 2025 - 18:20 UTC

Monitoring

A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 09, 2025 - 17:54 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Mar 09, 2025 - 16:50 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).