Performance degradation affecting Uganda MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 06, 2026 - 23:52 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 06, 2026 - 23:00 UTC

Identified

We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
Posted Aug 06, 2026 - 22:48 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout).